Return & Exchange Policy
· Goods purchased online can be returnedwithin 30 days of purchase starting from the date of shipment subject toconditions below.
· Goods can be return or exchanged subject toconditions below:
1. The items are defective or faulty.
2. Wrong items were shipped.
3. The items are unused or worn & in theoriginal condition.
4. The items have not been damaged or soiled.
5. The items have not been altered in any way.
6. The original tags or labels are attached onthe items.
7. The original packaging is intact.
· Goods are not returnable or exchangeable if:
1. Due to change of mind.
2. The Items returned are food, apparels, skincareproducts.
3. The items are discounted or promotionalitems.
4. The Items have been used or worn, damaged orsoiled.
5. The items have been altered in any way.
6. The original tags or labels are torn, brokenor lost.
7. The original packaging is damaged.
· Goods purchased online can be return viapost in the following easy steps:
· Login to your account to check your orders.
· Provide reasons for return & refund orexchange.
· Attach photos of the defective or wrong itemsent.
· Pack your item in original packaging.
· Return the parcel by courier to 28, JalanPerda Timur, Bandar Perda, 14000 Bukit Mertajam, Penang.
· You will be notified via email once thereturn parcel is received & refund is processed.
· Please allow 7 business days for your refundto be processed.
· Returns due to manufacturing defect or wrongitem delivered are eligible for a complimentary delivery fee.